Refund and Returns Policy

RETURN POLICY
 
Last updated December 06, 2022
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at herbalsolutionsaus@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Herbal Solutions
Attn: Returns
RMA #
P.O. Box 353,
3186
Brighton , Victoria P.O. Box 353
Australia
 
Return shipping charges will be paid or reimbursed by us. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
 
EXCEPTIONS
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
Please Note
 
     ‚óŹ     Sale items are FINAL SALE and cannot be returned.
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
 
 
+61 400 226 404
herbalsolutionsaus@gmail.com